New Mexico

Important Preliminary Information & Statewide Resources

Navigating New Mexico's system requires understanding its unique structure. Public funding is managed through a centralized statewide system rather than county-level departments.

1. New Mexico Behavioral Health Services Division (BHSD)

   · Phone: (505) 476-9200 (Main Line)

   · Website: www.nmhealth.org/about/bhsd

   · Description: This is the lead state agency for substance use services. The BHSD oversees and funds a network of non-profit Behavioral Health Providers that serve specific regions. These providers are the gateways for publicly funded treatment.

2. New Mexico Crisis and Access Line (NMCAL)

   · Phone: 1-855-NMCRISIS (1-855-662-7474) or 1-855-227-5486 (For the Deaf/Hard of Hearing)

   · Website: www.nmcrisisline.com

   · Description: This is the single most important helpline in New Mexico. It is a free, confidential, 24/7 hotline for anyone experiencing a behavioral health crisis or needing a referral for substance use treatment. They can connect you directly to local providers. This is the mandatory first call for public funding.

3. New Mexico 2-1-1

   · Phone: Dial 2-1-1

   · Website: www.211newmexico.org

   · Description: A free, confidential information and referral service operated by the United Way. They can connect you to local treatment providers, support groups, shelter, and basic needs assistance, organized by county.

4. Faith-Based Funding & Help: General Paths

   · Local Churches and Dioceses: Many large churches or associations (e.g., Catholic Charities, St. Vincent de Paul) have benevolence funds or recovery ministries.

   · The Salvation Army: Offers services in Albuquerque and can refer to programs.

   · Gospel Rescue Missions: Located in several cities, they offer shelter, food, and faith-based recovery programs.

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Understanding New Mexico's System: The Managed Care Organizations (MCOs)

Public funding for substance abuse treatment, especially for those with Medicaid (Centennial Care), is managed through five statewide Managed Care Organizations (MCOs). When you call the NMCAL, they will help determine your eligibility and refer you to a provider that contracts with your MCO.

The five MCOs are:

1. Blue Cross Blue Shield of New Mexico

2. Presbyterian Health Plan

3. UnitedHealthcare

4. Western Sky Community Care

5. Molina Healthcare

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County & Region Specific Resources (Sober Living & Faith-Based)

Due to New Mexico's vast and rural nature, resources are concentrated in population centers but accessible statewide through the NMCAL.

Bernalillo County (Albuquerque)

Public Access:

· Start by calling the NMCAL: 1-855-662-7474

· University of New Mexico Psychiatric Center

  · Phone: (505) 272-2800 (General) | Crisis: 1-855-662-7474

  · Address: 2600 Marble Ave NE, Albuquerque, NM 87106

  · Description: Provides crisis stabilization and can be an entry point to the public system.

Sober Living & Faith-Based Programs:

· The Salvation Army - Albuquerque

  · Phone: (505) 242-5997 (Social Services)

  · Address: 5011 Edith Blvd NE, Albuquerque, NM 87107

  · Description: Provides emergency shelter, transitional housing, and can refer to their Adult Rehabilitation Centers in other states.

· Joy Junction Inc.

  · Phone: (505) 877-6967

  · Address: 4500 2nd St SW, Albuquerque, NM 87105

  · Description: New Mexico's largest homeless shelter, operating a Christ-centered program. They offer long-term shelter and recovery support services.

· Pegasus Legal Services for Children

  · Phone: (505) 244-1101

  · Description: While not a direct provider, they offer legal advocacy for youth, which can be crucial for accessing treatment services.

· Turquoise Lodge Hospital - NM Department of Health

  · Phone: (505) 841-8970

  · Address: 5901 Zuni Rd SE, Albuquerque, NM 87108

  · Description: The state's only publicly funded inpatient detox and substance use treatment hospital. Access is coordinated through the NMCAL and assessments.

Santa Fe County (Santa Fe)

Public Access:

· Start by calling the NMCAL: 1-855-662-7474

· Santa Fe Behavioral Health Initiative (SFBHI)

  · Phone: (505) 820-8303

  · Description: A coalition of providers; their website can be a resource for local information.

Sober Living & Faith-Based Programs:

· The Life Link

  · Phone: (505) 438-0010

  · Address: 2325 Cerrillos Rd, Santa Fe, NM 87505

  · Description: A major provider of behavioral health and housing services in Santa Fe. They offer supportive housing, which can include sober living environments, and work with the state MCOs.

· St. Elizabeth Shelter

  · Phone: (505) 982-6611

  · Address: 804 Alarid St, Santa Fe, NM 87505

  · Description: Provides emergency shelter and supportive housing. They can be a critical access point for individuals needing recovery resources.

· Celebrate Recovery: Active groups in Santa Fe. Use the national meeting finder for details.

Dona Ana County (Las Cruces)

Public Access:

· Start by calling the NMCAL: 1-855-662-7474

· Families and Youth Innovation Plus (FYI+)

  · Phone: (575) 522-4004

  · Address: 1320 S. Solano Dr, Las Cruces, NM 88001

  · Description: A key behavioral health provider for the region, offering outpatient and community-based services. They are a portal for public funding.

Sober Living & Faith-Based Programs:

· Mesilla Valley Community of Hope

  · Phone: (575) 523-2219

  · Address: 999 W. Amador Ave, Las Cruces, NM 88005

  · Description: Operates Camp Hope, a transitional living community for the homeless, and provides access to case management and recovery resources.

· The Gospel Rescue Mission of Las Cruces

  · Phone: (575) 523-7727

  · Address: 1050 W. Amador Ave, Las Cruces, NM 88005

  · Description: Offers emergency shelter, meals, and a faith-based recovery program.

San Juan County (Farmington)

Public Access:

· Start by calling the NMCAL: 1-855-662-7474

Sober Living & Faith-Based Programs:

· The Salvation Army - Farmington

  · Phone: (505) 327-5734

  · Address: 515 N. Auburn Ave, Farmington, NM 87401

  · Description: Provides emergency social services and can refer to treatment programs.

· Na'Nizhoozhi Center, Inc. (NCI)

  · Phone: (505) 326-9298

  · Address: 2205 E. 20th St, Gallup, NM 87301 (Serves the broader region)

  · Description: Provides detox and crisis stabilization services, primarily serving the Navajo Nation but available to all. A critical resource in the northwest region.

For All Other Counties (e.g., Sandoval, Valencia, Lea, Eddy, Otero, McKinley):

1. Call the Statewide Helpline: 1-855-NMCRISIS (1-855-662-7474). This is the most efficient and reliable way to get connected to resources in any county. The system is designed to be accessed this way.

2. Contact Your Local Tribal Health Organization: For members of New Mexico's 23 tribes and pueblos, tribal health services are a primary and preferred source of care.

   · Navajo Nation: Navajo Area Behavioral Health (https://www.ntec.org/behavioral-health)

   · Pueblo Tribes: Contact the specific pueblo's health clinic.

3. Search for Local Faith-Based Programs:

   · Google "faith-based recovery [County Name] NM" or "Gospel Rescue Mission [City Name]".

   · Call the largest churches in your county seat and ask about recovery ministries (Celebrate Recovery) or benevolence funds.

   · Search the Celebrate Recovery meeting finder for your area.

Final Important Notes on Funding in New Mexico

· Centennial Care (Medicaid): This is the primary public funding source for low-income individuals. Most providers in the state network accept it.

· State General Funds: The BHSD uses state funds to pay for services for uninsured individuals who do not qualify for Medicaid. Access is granted through the assessment process via the NMCAL.

· Sliding Scale: Many non-profit facilities offer fees based on your income.

· Private Insurance: Always check with your insurer for in-network providers.

· Persistence is Key: Resources in rural counties can be limited. The NMCAL is designed to help navigate this. Keep calling and utilize the free support meetings (AA, NA, SMART Recovery, Celebrate Recovery) while you wait.